Customer Experience Associate

Customer Experience Associate

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Funciones del Puesto

Position Summary:
**Responsibilities**:
Provide “above and beyond” customer service in all interactions with customers and think creatively about ways to optimize each customer’s experience.
Troubleshoot customer questions, issues, or complaints quickly and efficiently.
Master our internal management system in order to efficiently and effectively help our customers.

Requisitos del Puesto

Required Skills/Abilities:
Exceptional communication skills.
Excellent writing skills (think: thorough, organized).
Fully bilingual in English and Spanish.
Fast typist.
Comfortable working across multiple communication channels.
Technically proficient.
Self-reliant, adaptable,





and comfortable with repetition.
An approachable style with a personal touch and a “no such thing as a stupid question” attitude.
Able to work an assigned schedule that falls within our operating hours and flexibility around weekends and holidays.

Experiência Deseada

Customer service or sales experience is preferred.

OTROS DETALLES

Area del Puesto

Call Center

Ubicación del Puesto

Santiago, Santiago, Rep. Dominicana

Nível Académico

Bachillerato Universitario

Nível de Cómputo

Office Basico (Word,Excel,Outlook)

**Idiomas**:
Español: 100%
Inglés: 100%

▶️ Customer Experience Associate
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