23 oct
SiteMinder
Santiago
We are looking for a Bilingual Spanish/English Business Development Manager for Chile. This person will plan and prioritize business development activities to achieve business aims and sales targets for defined regions, utilizing and developing innovative strategies to maximize results and win over challenging targets. Leverage existing industry contacts to increase SiteMinder’s client base and brand coverage in assigned territory.
People who are successful in this role:
- Obtain proven experience in selling SaaS solutions and SiteMinder products.
- Source opportunities and canvass potential clients via cold calling and respond to all incoming product inquiries, referrals and leads in a timely and effective manner.
- Maintain regular contact with prospective clients and new accounts.
- Live and breathe our SiteMinder Values.
As Business Development Manager your primary responsibilities will include:
- Client Acquisition - Creating new opportunities and upselling current customers.
- Achieving sales KPIs and targets - Finalizing all sales in a timely manner. Identify upgrade opportunities with existing client base and generate new sales from these organizations.
- Presentation and negotiation - Prepare accurate quotes and develop and present proposals to clients in a professional and confident manner. Negotiate contracts as required, maintaining a balance between optimal service and value for the client and SiteMinder's profit margins.
- CRM maintenance - Maintain accurate records of your business development activities on SiteMinder's CRM system. Ensure all documentation is complete post sales to set up trials and to move the client to a subscription.
- Account management - Manage the accounts of new clients to maintain satisfaction until they are passed on to a dedicated Onboarding Success Team or a dedicated Account Manager.
- Client feedback - Provide client feedback on products to the Product Team so that products can be reviewed in line with the feedback.
- Partner management - Work with local industry groups and travel associations to promote SiteMinder’s products and brand. Attend key functions and events, requiring occasional travel to client locations to attend meetings with relevant managers.
- Based in Santiago, Chile (this is a requirement)
- Bachelor’s degree preferred
- 3-5+ years of experience in the hotel/hospitality industry (OTAs, wholesalers/tour operators, revenue management/e-commerce)
- 2-3+ years of SaaS sales experience, ideally in the hotel technology space
- Knowledge of hotel systems such as Channel Manager, PMS, CRS, RMS, and GDS strongly preferred
- Strong English & Spanish communication skills, both verbal and written
- Experience with Salesforce CRM
- Excellent presentation and listening skills
- Experience with working in a remote environment
- Ability to travel within Chile and to the US, as required
Why join SiteMinder HQ? At SiteMinder, you’ll do the best work of your career. We’re the trailblazers of our industry and our enemy is closed thinking,
so you’ll have the chance to be creative and question the status quo.
Every day, you’ll have new problems to solve - and meet new people to learn from. We continue to grow rapidly and we’re committed to supporting the learning you need as you grow with us.
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