21 oct
Salesforce
La Florida
**Job Category**:Sales
**Job Details**:**Role Description**To support our growth in America, Salesforce is committed to the success of our Sales teams across the globe by providing world class enablement. Reporting into the Sr. Manager Global Sales Onboarding, this person will act as a Global Enablement Business Delivery Specialist.
**Your Impact**:
- Liaise with OU BPs to determine training needs and skills gaps
- Translate requirements into most impactful enablement experiences via a variety of modalities and technologies
- Partner with the Enablement Content team and cross functional experts (Industry Business Partners, Sales Program Managers and Product Marketers)
to locate content or enhance existing materials to address training needs
- Deliver live dynamic and interactive enablement experiences, via a variety of modalities and technologies, at all stages of the employee lifecycle, from onboarding, to development, to skills mastery
- Schedule sessions and provide post enablement support including surveys, course assignments, cheat sheets and other activities that embed the learning process
- Achieve high quality standards and customer satisfaction scores on delivered programs and assess training effectiveness to ensure incorporation of taught skills and techniques into employees work behavior
- Assists the Content team in maintaining, updating and coordinating content
- Maintain participant records (e.g., registration, test scores, evaluations, and attendance) and reports ongoing issues that impact quality, compliance, and effectiveness for the organization
- Measure training impact against associated enablement KPIs (ie participation, close rate, ACV impact)
**Required/Desired Skills/Experience**
- Direct experience in Sales Industry required
- Previous experience as a Sales Training Specialist, Corporate Sales Trainer or a similar role desired
- Bachelor’s Degree required; Masters Degree a plus
- Strong knowledge of cloud/software sales cycles, sales process, and sales leader coaching
- Knowledge of learning theories and instructional design desired.
- Proficiency in Learning Management Software, Gamification, MS Suite and Instructional software desired
- A passion for learning, with e nergy and enthusiasm to motivate and engage others
**Accommodations
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▶️ Global Sales Onboarding Manager/sr. Analyst
🖊️ Salesforce
📍 La Florida