Global Partner Learning Experience Manager, Partner

Global Partner Learning Experience Manager, Partner

**Job Category**:Sales

**Job Details

The primary partner types of interest around these Salesforce cloud offerings are Services partners - from initial capability ramp to continuous depth development. This role support our sales goals with partners around CRM Analytics, Einstein Discovery, and Revenue Intelligence by designing and launching sales, solution consultant, and algorithm designer learning paths and accreditations across appropriate delivery modalities (in person, hybrid and virtual) and iterative skill building approaches leveraging content and SMEs across Tableau and core Salesforce.

Success in this position requires the ability to think strategically and perform in a fast-moving,





ever-evolving sales business environment. In addition, this role will also work, in a matrixed fashion, with the relevant Learning & Development teams and the Tableau Partner Network team to develop and align with overall curriculum strategies and deployment plans within the right go-to-market approach alignment. This leader must be passionate about modern third-party capability building and understand how to drive successful uptake and skill building across a partner ecosystem.

**Primary Responsibilities**:

- Design and develop programs to support partner sales, consultant and algorithm design capability building for CRM Analytics, Einstein Discovery, and Revenue Intelligence partners.
- Lead diagnosis/needs assessment activities to uncover root causes behind sales, design and implementation deficits.
- Leverage adult learning theory, design and develop an effective, instructionally sound learning experience(s) using a range of learning methods (e.g. ILT, asynchronous, blended learning, etc.) and media (e.g. video,





hands-on practice, workbooks, written, interactive).
- Collaborate on agile work teams where design thinking is used to develop learning strategies built through diagnosis and discovery to development and delivery.
- Design and implement people-centric change management solutions that drive positive business outcomes.
- Constantly improve the design of learning experiences and offerings based on the latest research in learning and adult education. Continuously upgrade/refresh learning materials based on iterative delivery and retrospective and maintain source control for learning materials.
- Leverage existing learning evaluation standards to measure program impact.
- Perform other emergent tasks that support the learning function at Tableau.







**Knowledge and Skill Requirements**:

- Strong teaching and virtual facilitation skills.
- Excellent interpersonal and communication skills with a demonstrated ability to interact frequently with a wide range of stakeholders of varying seniority.
- Strong ability to manage expectations and customer demands; demonstrated ability to work iteratively, inviting and managing continuous improvement in an agile development environment.
- Adept at learning new technologies and concepts quickly as well as developing learning experiences that effectively build skills.
- An exceptional collaborator who works well with people who have a diverse set of expertise and skills to deliver outstanding learning experiences in a rapidly dynamic environment.






- Ability to easily transition from high-level strategic thinking to creative and detailed execution.

**Education/Experience**:

- BS or MS in Organizational Development, Learning Design, Education, Engineering, HCD, UX or related discipline; or equivalent experience.
- 7+ years of adult learning and/or leadership development experience in a corporate environment, conducting needs analysis and familiarity with design thinking and agile learning development techniques.
- Results Driven. Experience managing program ROI, metrics evaluation, and reporting on program deliverables.
- A True Team Player. Strong team player with a track record of cross-functional collaboration.





Possess deep command of ability to build trust and relationships with a variety of stakeholders, leaders, and teammates.
- Energy and Creativity. Ability to be agile and flexible when creating design best practices and motivating individual consumption.
- Relentlessly High Standards. Strong organizational skills with the ability to manage expectations and customer demands.
- Service Minded. Dedication to customer success - whether internal employees or employees of our partners.
- Detail-oriented. Handle details accurately and in a timely manner.
- Honest. Uses good judgment and tact and communicates clearly and respectfully through disagreement or debate.
- You are a Recruiter! Tableau hires company builders. In this role,





you will be asked to be on the constant lookout for the best talent to bring on board to help us continue to build one of the best companies in the world!

**Accommodations

**Posting Statement**:At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our

▶️ Global Partner Learning Experience Manager, Partner
🖊️ Salesforce
📍 La Florida