General Manager - Chile (Gm)

General Manager - Chile (Gm)

**Business Commercial **_I _**Financial Success**
- Develop the annual operating plan for the business aligned with the key business imperatives for the organization
- Deliver agreed upon the operating plans, budgets and forecasts, ensuring sales, expenses and IBT meets or exceeds targets.
- Ensure financial control of the market, maintaining financial integrity consistent with the Zoetis values.
- Generate and protect short
- and long-term revenue streams.
- Utilizes digital and data technology and tools to their fullest capabilities to drive sales growth and optimize performance in the operations
- Ensures the effective operation and management of all functional areas of the business such as customer service,





commercial operations, sales and marketing and technical operations
- Produce accurate financial forecasting to the LATAM Leadership team

**Business Planning & Strategy**
- Develop a deep and practical understanding of customer needs within the market.
- Ensure the development of the Zoetis strategic and operating plan and budget that meets or exceeds Zoetis goals while optimizing Zoetis’ position in the local market and enhances and/or maintains its global position.
- Ensure the optimal allocation of resources needed to achieve the goals and objectives of the strategic plan.
- Ensure implementation of new and revised strategies, within agreed upon timeframes that reflect overall organizational priorities and take into account impact on team structure, resource allocation and staff development.
- Deliver new business opportunities, products or services to the market for Zoetis. Continually assess customer growth opportunities and develop the business in line with country objectives






- Maintain a constant view of market conditions. Anticipate fluctuation. Make calculated judgements to harness the commercial potential from changing market conditions
- Translate the strategy into tactical delivery for your managers. Effectively allocate and align resources to enable delivery of the strategy
- Prioritize and focus the organization's direction and energy on those activities that will ensure sustained commercial success.
- Develop expertise in designing, integrating and leading complex organizational systems through ongoing change.

**People Development**

Provide to your direct reports, a specific and clear direction for the strategy, objectives, policies, practices, and expectations






- Lead your team through periods of change that will drive process enhancements and deliver improved results. Through action, create an environment of innovation and entrepreneurialism
- Drive performance management, people development, talent planning and other processes to lead, motivate and develop individuals as well as cross-functional and functional teams to increase and capitalize on their potential for achieving results.
- Seek and communicate feedback from the local leadership team concerning organizational climate and leadership style / behaviors.
- Ensure that top talent is recruited, developed, and retained for the market and for Zoetis as a whole.
- Develop rigorous and robust processes for the pipelining of talent






- Use coaching as a tool to grow your managers in ability and achievement. Embed a coaching culture in your business
- Ensure that all colleagues in the country are managed in accordance with Zoetis’ vision, mission, policies, values and leader behaviors.
- Have in place a thriving culture of reward and recognition that reinforce high performance in relation to objectives and effective practice of the leader behaviors and Zoetis values.
- Embed effective cross functional working groups throughout the business that enable idea sharing, relationship building and the development of support networks

**Customer proposition**
- Ensure the evolution of the customer value proposition in line with customer needs and the market direction
- Instill a strong customer focus in all team members,





regardless of role or technical expertise
- Maintain high standards of business conduct and compliance, adhering particularly to Pharmacovigilance Policy and Global Vet Policy and other codes of practice and corporate policies

**External Relationships**
- Ensure the development of a broad network of productive relationships with key contacts, opinion leaders, local government, regulatory authorities and agencies, payers, industry, trade, and academic groups. The General Manager develops his/her own relationships with key stakeholders, as appropriate.
- Ensure the proactive leverage of these relationships to influence the external environment in ways that optimize access to innovative products, Zoetis’ local and global interests,





Zoetis’ positioning as an AH leader in the local market.
- Actively support a continuous two-way flow of information/communication within Zoetis and with the external environment.

**Internal Relationships**
- Develop and leverage productive internal relationships within Zoetis and across o

▶️ General Manager - Chile (Gm)
🖊️ Zoetis
📍 Santiago