19 oct
NTT DATA
Santiago
About the RoleNTT DATA is seeking a seasoned Client Manager Specialist to join our team. As a Client Manager Specialist, you will be responsible for managing and growing relationships with regional clients to drive expansion and renewals across all solution areas.Key ResponsibilitiesManage and grow relationships with regional clients to drive expansion and renewals across all solution areas.Build and maintain strong relationships with stakeholders to drive business growth.Work with NTT DATA's network of offices to deliver an excellent client experience in each relevant market.Realize revenue and margin targets and maximize sales opportunities through connecting client needs with NTT DATA offerings and solutions.Develop and drive Dimension Data strategy with local CMs within assigned regional accounts.Use engagement skills to establish account strategies with key stakeholders.Minimize churn and maximize retention in assigned accounts.Use NTT DATA's sales tools and methodology to effectively manage accounts, opportunities, pipelines, and forecast.Be fully aware of and understand the International Trade Policy.Meet or exceed quota targets through comprehensive account management.Grow the profitability, revenues, and client satisfaction levels for NTT DATA's regional clients' portfolio.Drive passionately for client satisfaction throughout the entire lifecycle of the clients' buying process.Generate demand by assisting clients to identify current needs and effectively articulate how NTT DATA can add value through services and solutions.Approach the management of the account in a systematic way by identifying the strategy which will be used to develop and grow the account profitably.Do a vulnerability analysis of NTT DATA's position in comparison to that of competitors and vendors to ensure the client's requirement is at the heart of the proposed solution.Positively influence and enable financial control, governance, and compliance in a region throughout area of specialization to prevent and reduce financial costs.Act as first point of contact for client issues.RequirementsSeasoned experience in a similar role in a similar environment.Seasoned experience in a sales environment and/or customer service role.Seasoned sales and client engagement experience coupled with a good understanding of business, sourcing,
and technology market.Seasoned experience negotiating with clients and vendors.Seasoned experience managing regional accounts and building relationships.Seasoned experience analyzing commercial information.Experience working with Salesforce.com contact platform.About NTT DATANTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize, and transform for long-term success. We invest over $3.6 billion each year in R&D; to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions,
as well as the development, implementation, and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo.Equal Opportunity EmployerNTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, color, gender, sexual orientation, religion, nationality, disability,
pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.
▶️ Client Manager Specialist Cybersecurity
🖊️ NTT DATA
📍 Santiago