Customer Care/call Center

Customer Care/call Center

Customer Care/Call Center

**BC Forward is currently seeking a highly motivated Cottonseed QA Technician in Bapchule AZ 85121**

**Job Title: Customer Care/Call Center ^ Customer Care Specialist**
**Duration: 04+ Months**
**Location: Remote**
**Anticipated Start Date**:08/19/2024

**Job Type: Contract (40 hrs. a week)**

**Pay Rate: $22/Hr**
Please note that actual compensation may vary within this range due to factors such as location, experience, and job responsibilities, and does not encompass additional non-standard compensation (e.g., benefits, paid time off, per diem, etc.).

Must be fluent in French
8AM - 5PM EST, Mon - Fri

**Requirements**:

- At least 6 months of call center experience






- Excellent communication skills both written and verbal, and internal personal skills
- Able to manage telephone and chat customer interactions and convey confidence while resolving the customer's issues.
- Professional, friendly demeanor with a customer-oriented attitude. Good communication and listening skills. Able to accept constructive criticism.
- Able to understand and accurately communicate customer's needs, while demonstrating critical thinking and problem-solving skills.
- Must be able to pass a background and drug test.
- Must be 18 years or older
- Must have a High School Diploma or GED
- Must be able to type 30 wpm.

**Benefits**:
BCforward offers all eligible employees a comprehensive benefits package including, but not limited to major medical, HSA, dental, vision, employer-provided group life, voluntary life insurance, short-term disability, long-term disability, and 401k.

**About BCforward**:
Founded in 1998 on the idea that industry leaders needed a professional service,





and workforce management expert, to fuel the development and execution of core business and technology strategies, BCforward is a Black-owned firm providing unique solutions supporting value capture and digital product delivery needs for organizations around the world. Headquartered in Indianapolis, IN with an Offshore Development Center in Hyderabad, India, BCforward's 6,000 consultants support more than 225 clients globally.
BCforward champions the power of human potential to help companies transform, accelerate, and scale. Guided by our core values of People-Centric, Optimism, Excellence, Diversity, and Accountability, our professionals have helped our clients achieve their strategic goals for more than 25 years.





Our strong culture and clear values have enabled BCforward to become a market leader and best in class place to work.
BCforward is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against based on disability.
To learn more about how BCforward collects and uses personal information as part of the recruiting process, view our Privacy Notice and CCPA Addendum. As part of the recruitment process, we may ask for you to disclose and provide us with various categories of personal information, including identifiers, professional information, commercial information,





education information, and other related information. BCforward will only use this information to complete the recruitment process.

**Employee Type**: Contractor

**Location**: Florida, FL (Onsite)

**Job Type**: Customer Service

**Experience**: Not Specified

**Date Posted**: 08/12/2024