18 oct
Rad Hires
Santiago
Our client, a leading digital agency, is hiring for a Senior Digital Project Manager.
A Senior Project Manager is not just a task manager, but a strategic contributor to every project, and the driver for successful client delivery.
Join a team of collaborative, cross-discipline professionals who have been pushing the boundaries of enterprise-level projects for over 12 years.
You’ll have ownership and input on a combination of innovative, challenging projects and ongoing support engagements—we believe in balanced and diverse workloads through dedicated resource management. We have a supportive Client Delivery structure, with established PM processes, while still allowing for autonomy.
As a leading digital agency,
client's roster spans from innovative startups and impactful non-profits, to some of the biggest names in the industry, such as ESPN, Google, The New York Times Co., and The Nobel Prize Committee.
As a contractor for our client, you have options for flexible and alternative work schedules. Intentionally remote since day one, spanning six continents and 40 countries, our client fully embraces the benefits of distributed work.
**What you will do**:
- Act as the day-to-day Project Manager for assigned active projects; exhibiting senior-level ownership over assigned project scopes/plans, client meetings, written status updates, demos, risk management, and iterative scope / expectation management.
- Consistently track and analyze project progress and budget burn, and work with group and project leadership to escalate concerns and/or risks, and mitigate appropriately.
- Ensure superior quality deliverables by collaboratively engaging cross-discipline leadership,
and enforcing rigorous QA processes and standards to provide end-to-end delivery and client satisfaction.
- Lead discovery engagements (onsite and remotely) that expertly define cross-discipline project requirements and demonstrate an expert understanding of underlying client business goals and objectives.
- Consistently identify strategic opportunities to engage with our client's Account Management Team and collaborate towards building strong, long-term client relationships.
**About You**:
- You have experience delivering full-scope CMS-based web projects for enterprise clients, ideally in an agency environment, and preferably with a practical understanding of the WordPress platform.
- You can describe tangible examples of de-escalating project risks by working with members of your team and leadership to develop collaborative solutions.
- Your roles and responsibilities have been primarily client-facing. You are often the main point of contact for client requests, escalations, comprehensive updates, and senior-level consultation.
- You have a proven track record of de-escalating project risks by working with members of your team and leadership to develop collaborative solutions.
- You are an effective leader of cross-discipline project teams - across account strategy, experience design, engineering, QA,
and support - and are able to keep the team motivated and on task to deliver the best project outcomes.
- You have excellent verbal and written English communication skills, both internally and externally.
▶️ Freelance/contract Senior Digital Project Manager
🖊️ Rad Hires
📍 Santiago